Find answers to common questions about our products, shipping, and policies.
We offer free standard shipping (5-7 business days) on orders over 10k. Express shipping (2-3 business days) is available for 500, and overnight shipping is 500. All orders are processed within 1-2 business days.
We offer a 30-day return policy for unworn items in original condition with tags attached. Returns are free within the karachi, and refunds are processed within 5-7 business days after we receive your return.
Yes, we collect sales tax for orders shipped to states where we have a tax obligation. The tax amount will be calculated and displayed at checkout based on your shipping address.
We accept all major credit cards (Visa, Mastercard, , Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted.
Once your order ships, you'll receive a tracking number via email. You can track your package on our website or directly through USPS, UPS, or FedEx depending on the shipping method selected.
Yes! If you need a different size, you can exchange unworn items within 30 days. Size exchanges within the karachi are free - just contact our customer service team to get started.
We're sorry if your item arrives damaged! Please contact us within 48 hours with photos of the damage. We'll send a replacement immediately at no cost to you, or provide a full refund if preferred.
Our customer service team is available Monday-Friday, 9 AM - 6 PM EST. You can reach us via email, live chat on our website, or call us toll-free. We typically respond to emails within 24 hours.